We’ve invested heavily in transforming our technology stack to bring a truly immersive and digital experience to the front and back-office.

The opportunity for U

We’re now on the lookout for a SRE Engineer. You’ll be joining a global, diverse team working with cross-functional stakeholders. This is a permanent full time opportunity based in London.

Responsibilities

The type of person suitable for this role

• Ability to work on multiples tasks in parallel

• Problem solver

• Excellent communicator

• Desire to improve things

What skills you will need?

Kubernetes

• Kubernetes and application troubleshooting

• Application deployment GitOps / ArgoCD

• K8s and application logging (Loki / fluent bit)

• Service Mesh (Linkerd preferred)

• Ingress Config / Troubleshooting (AWS LB Controller / Nginx)

• Autoscaling configuration (Karpenter)

• Certificate management (cert-manager)

AWS services

• Troubleshooting defects

GitOps

Observability Tooling

• Grafana, Prometheus, Loki, Cloudwatch configuration/dashboard creation

CI/CD

• Git / Code Deploy / Code Pipeline

What U will do

• Strong knowledge of container orchestration tools like Kubernetes and Docker.

• Familiarity with deploying infrastructure as Code (IaC) with Terraform and CloudFormation.

• Chaos Engineering Proficiency:

• Understanding of implementing resilience testing strategies

• Designing and implementing chaos engineering tools like AWS Fault Injection, Gremlin, Chaos Monkey, or LitmusChaos to design and execute fault injection experiments.

• Knowledge of modern chaos engineering trends, such as adaptive resilience testing or AIdriven fault detection.

• Monitoring and Observability:

• Experience with monitoring and observability tools (e.g., Prometheus, ADOT, Grafana, Datadog, New Relic, Elastic Stack).

• Strong understanding of instrumenting infrastructure with metrics, logging, and tracing

• Automation and Scripting:

• Proficiency in scripting and automation languages (e.g., Python, Go, Shell, Ruby, or Java).

• Demonstrated ability to automate infrastructure and operational processes.

• Incident Management and Root Cause Analysis:

• Participating in incident response processes, including triage, mitigation, and communication.

• Familiarity with incident management tools like PagerDuty or Opsgenie.

• Responding to production incidents, troubleshoot issues across the full stack, and ensure minimal downtime by driving root cause analysis and applying long-term fixes.

• Conducting blameless post-mortems to identify root causes and derive actionable insights, ensuring continuous improvement.

• Developing playbooks for common incidents, reducing Mean Time to Resolution (MTTR)

• Resilience and Scalability Design:

• Understanding of system design principles, scalability, and high-availability architectures.

• Practical experience with load testing and performance benchmarking tools (e.g., JMeter, Locust, k6).

• Designing and testing disaster recovery (DR) strategies to ensure minimal downtime and data integrity during failures.

  GBST & U benefits